When And How To Make Payday Claims


Payday loans have definitely become very popular especially because they are easily and quickly obtainable. While they are short-term loans that are supposed to save individuals from difficult financial situations that they cannot wait for, they do attract very high interest rates. With so many lenders now offering the loans, if you don’t care about the loans, you could get debts out of control. A good number of people find themselves in more financial difficulties when they are tied to the payday loans.

Fortunately, if you feel that your payday loan is not giving the results you expected because of one number of another, it is possible to ask for a repayment. The repayments are usually based on mis-selling by the lender or the payday loan providers and they can work to save you from a distressing financial situation. You can request a refund if:

  • You feel that the payday loan costs are always rising and you owe more, thus enlivening a struggle for you. If you can barely support your home bills and daily expenses due to refunds, then you can request a refund.

  • Repayments are automatically deducted from your credit card or bank account from your lender leaving you with insufficient funds to survive.

  • You qualified for the payday loan even though you suffered from poor health or while you had low income and benefits. All lenders must undergo an appraisal to ensure that you can actually repay the loan as directed.

  • The payday loan has proven to be unpayable and you really cannot repay without being subjected to unjustifiable hardships. While the loans have high interest rates, some lenders charge heavy rates and attach other fees to the loans making them quite unpayable in some circumstances.

  • The lender has encouraged you to take over the loan, thus resulting in more fees on your part. The lending conditions should be clear to you and no lender should offer solutions just so they can harvest you in the end when you thought they were actually helping you.

  • You need to borrow more funds to pay important bills like utility bills, rent and community tax just because you are serving a payday loan.


First you would need to write a letter to the lender as a way of trying to sort out the things in question. Inform the lender where they have failed according to the best practice charter and the set rules for such loans and express how you want to solve the problem. You can review repayment plans so that you can pay what you can afford at convenient times.

If the lender fails to respond or sort out the problem as requested, you can file the complaint to the financial mediator service. The office will consider the complaint and offer advice to settle it and final decisions made are binding on the lender.

If you are still not satisfied with the decision of the mediator service, you can take a lender to court. However, it should be your last resort to make a claim, as court proceedings can be lengthy and tedious and they also charge. It helps to first seek professional advice before making it a court case.

There are very good claims management companies that can help you get the compensation you want without lawsuits. If you decide to settle for such a provider, make sure that they have impressive success rates and their services are affordable and reasonable enough for you.




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